DELIVERY POLICIES

Deliveries are available Monday thru Saturday 12 -8pm . Since we cannot narrow your delivery time beyond the 2 hour window, the drivers will call you approximately 15-30 minutes before they arrive. All orders must be paid in full prior to delivery.

Our drivers are not licensed or insured to remove or re-arrange furniture.

We are not responsible for furniture that does not fit. The customer is responsible for measuring all doorways, stairways, elevators, etc to determine if items will fit. We will not offer refunds, compensation or exchanges on any piece that does not fit. There are third party local services available who offer disassembly and reassembly services.

STORE POLICIES

ALL SALES ARE FINAL.

No refunds, returns, or exchanges. Delivery or pick up must be scheduled within 30 days of the furniture arriving to our warehouse. A storage fee of $100 per month will be assessed on any items not picked up.

LEAD TIMES.

Lead times are approximate and are always subject to change by the manufacturer. We are not responsible for transit issues, backordered materials or any situation that is beyond the control of Domicile Furniture. No compensation of any kind will be given in the event of a manufacturer delay.

PICK UPS

If you choose to pick up your furniture, you must bring your own wrapping materials. Insurance regulations prevent us from loading your furniture. You will need to lift and load your own furniture into your own vehicle. Furniture must be fully inspected at the time of pick up. We cannot be responsible for any damages once the furniture leaves our property. Any damages/defects must be reported at the time of delivery or pick up.

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